Privacy Policy

1. Introduction

Welcome to Techie Crate. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at techiecrate.com (the "Website") and use our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

2. Information We Collect

2.1 Information You Provide

We may collect the following information that you voluntarily provide:

• Contact Information: When you contact us through our contact form or email, we collect your name, email address, and message content
• Account Information: If we introduce user accounts in the future, we may collect registration information such as username, email, and password
• Feedback and Communications: Any feedback, comments, or suggestions you provide about our services

2.2 Information Automatically Collected

When you access our Website, we automatically collect certain information:

• Usage Data: Information about how you use our Website, including pages visited, time spent, features used, and navigation patterns
• Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences
• Log Data: IP address, access times, referring/exit pages, and click data
• Cookies and Tracking Technologies: See Section 4 below for detailed information

2.3 Files and Content You Process

• Client-Side Processing: For most tools (JSON formatter, CSS minifier, etc.), files are processed entirely in your browser and never uploaded to our servers
• Server-Side Processing: For some tools (OCR, PDF conversion, image processing), files are temporarily uploaded to our servers for processing. These files are:
  • Processed immediately
  • Automatically deleted after 1 hour
  • Never analyzed, stored long-term, or shared with third parties

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

• Process files using our conversion and formatting tools
• Deliver the features and functionality of our Website
• Improve and optimize our Website and services
• Develop new tools and features

3.2 To Communicate With You

• Respond to your inquiries and provide customer support
• Send you technical notices and security alerts
• Provide updates about service changes (with your consent)

3.3 For Analytics and Performance

• Analyze usage patterns and trends
• Monitor and improve Website performance
• Understand user preferences and behaviors
• Generate aggregate statistics (no personal identification)

3.4 For Security and Legal Compliance

• Detect, prevent, and address technical issues and security threats
• Enforce our Terms and Conditions
• Comply with legal obligations
• Protect our rights, privacy, safety, or property

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar tracking technologies to enhance your experience and collect information about how you use our Website.

4.2 Types of Cookies We Use

• Essential Cookies: Required for basic Website functionality and security
• Preference Cookies: Remember your settings and preferences (e.g., theme selection)
• Analytics Cookies: Help us understand how visitors interact with our Website (Google Analytics)
• Advertising Cookies: Used by third-party ad networks (Google AdSense) to display relevant ads

4.3 Third-Party Cookies

We use third-party services that may set cookies on your device:

• Google Analytics: For website analytics and performance tracking
• Google AdSense: For displaying advertisements

4.4 Managing Cookies

You can control and manage cookies through your browser settings. You can choose to:

• Accept or reject all cookies
• Be notified when a cookie is set
• Delete cookies after your browsing session

Note that disabling certain cookies may affect Website functionality and your user experience.

5. Third-Party Services and Links

5.1 Google Services

We use Google services including:

• Google Analytics: For website traffic analysis. Google Privacy Policy
• Google AdSense: For displaying advertisements. Google Ads Privacy Policy

5.2 Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

5.3 Font and Icon Libraries

We use Google Fonts and Font Awesome for typography and icons. These services may collect usage data as described in their respective privacy policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure with regular security updates
• Access controls and authentication mechanisms
• Automatic deletion of processed files within 1 hour
• Regular security audits and monitoring

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Processed Files: Automatically deleted after 1 hour
• Log Data: Retained for up to 90 days for security and analytics purposes
• Contact Information: Retained until you request deletion or as required by law
• Analytics Data: Retained according to Google Analytics' data retention policies

8. Your Privacy Rights

8.1 Access and Correction

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your personal information

8.2 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

8.3 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

• Request disclosure of personal information collected
• Request deletion of personal information
• Opt-out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your rights

8.4 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@techiecrate.com. We will respond to your request within 30 days.

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. We take appropriate measures to ensure that your data receives an adequate level of protection wherever it is processed.

11. Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. We currently do not respond to DNT signals, but we respect your privacy preferences as outlined in this policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Providing notice on our Website or via email (if applicable)

Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

13. California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.